Shipping Policy

Spoke Folks serves customers in India through online sales channel. However, if there is no delivery service available in your area, we do apologize for the inconvenience caused and recommend that you visit you call us and confirm a nearest point for delivery. 

Shipping & Handling Charges:

Domestic Orders: Shipping charges will vary depending on the location of customer. Please refer the checkout page for details of shipping cost considered. However, there could be instances where free shipment could be applied in case of bulk purchases. Please refer our home page for limits for free shipment.

Order Updates:

Registered users can  Sign in  and track their orders from order history section in the account page.

We request all unregistered users to  register for enhancing your shopping experience.

Time To Deliver:

The time taken for delivery tends to vary according to the destination; however, we make our best efforts to ensure that the order is delivered on time.

Delivery Time for Domestic Orders:  It takes 7- 14 working days from the day of order confirmation to deliver the products within India given that the delivery is not delayed due to governmental authority or any other entity acting on behalf of the government or acting as per the directions of the government. In the unlikely event that delivery period exceeds the stipulated time, the order is cancelled and the customer is notified of the same. In such cases, the refund is made directly to the customer’s back account using the same mode the payment was made. Spoke Folks partners with reputed agencies to ensure prompt and secure delivery. Since the delivery of products is address specific, please ensure that the address entered while placing the order is correct.

Important Note: In case the office address is provided for delivery, please make sure that the department details, employee number and direct landline numbers are also provided to prevent any last minute hassles and failed delivery.

To prevent misplaced delivery, please keep one of the following identity cards for verification:

• PAN card

• Driving License

• Passport

• Voter identification card

• Unique Identification Card (Aadhaar) 

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